June 29, 2021
"Lee was very friendly and professional. He is very knowledgeable with the Lexus SC 430 convertible mechanism and gave me an honest and reasonable quote quickly. He was very transparent about his scheduling and was able to perform the fix as he committed, which lucky for me was same afternoon. I would high recommend Lee and AAA Convertible Sunroof Service!"
September 18, 2019
Couldn’t have been better!
"Could not have had a better experience! The sunroof on my 2013 F150 went south in the half-open position and wouldn't budge after hearing a loud cracking sound. The local Ford dealership estimated the repair at $800-$2400, and since they knew it was a "gotta do it" repair, they offered to diagnose it for free. After doing so (they probably didn't even look at it), the quote was $2800! I found AAA Convertible and Sunroof online and told Lee, the owner, that I had a quote from the dealership to which he responded "They told you $2700, right." I told him he was a bit low and he then quoted me $850 over the phone and said that I'd have the truck back in a couple of hours. He then told me he does 1-2 F150's a week, as it's a common problem with the trucks, and that another Ford dealership sends their F150's to him when they have sunroof issues. He further said the dealerships typically know the problem before they even see the vehicle due to the frequency of the repair. Upon seeing the vehicle, Lee offered to replace my front windshield as it had a large crack that I'd procrastinated to repair and quoted me $275, which was the lowest quote I'd received. He suggested leaving the vehicle with him overnight and that he'd fix both items by noon the following day. As promised, Lee delivered! He called at 11:30 the next day to say the truck was ready to go. As painful as it was to part with $1100+, Lee's expertise and honesty made the whole experience as easy as possible. He also showed me the broken sunroof parts and explained how and why the break. The bottom line is that an out-of-the-blue repair that few expect was handled as painlessly and expertly as possible. That, coupled with how pleasant and friendly Lee and Santiago were, compelled me to share my experience with you. Thanks, Lee!"